USEFUL INFORMATION FOR BUYERS IN SWITZERLAND 

Sending wines to you is not complicated or very expensive. Here is some information for you, however, if you have any questions not covered here then please contact us.

VAT
VAT (Value Added Tax), is not included, and will not be charged, on the prices quoted in this list, but you might be subjected to Swiss duty and VAT.

PRIVATE CUSTOMERS
You are permitted to receive up to 9 litres at any one time. This is equivalent to 12 bottles, 6 magnums etc. and it would appear that there are no restrictions on how frequently you may import wine.

For double magnums, jeroboams and imperials we have a specially designed polystyrene carton. However, these sizes might prove vulnerable through the post and, if it is important for them to remain in original wooden cases, sending them through a carrier is recommended.

TRANSPORTATION
We have been sending wine overseas for many years and have concluded that the easiest, cheapest and fastest method of despatch is by Parcelforce International for any order less than 3 cases. The wine will be despatched as soon as payment is received.
Approximate costs are as follows:
A) Euro 48: 2 -3 day delivery time.
1 bottle - £37 2 bottles - £45 3 bottles - £49 6 bottles - £64  12 bottles - £82
B) Express: 1 - 2 day delivery time.
1 bottle - £48 2 bottles - £60 3 bottles - £69 6 bottles - £92 12 bottles - £140

All the above prices include packing in special strong export cartons with polystyrene liners.
IT IS NOT SAFE TO SEND WINE OUT IN ORIGINAL WOODEN CASES.

Over the years we have been quite satisfied with the postal service, through which we have sent many parcels (packed in export polystyrene cartons) to clients here and abroad. This is a very good inexpensive and usually reliable service and we will continue to use it. An odd few breakages over the years have made it clear that glass bottles, however well packed are specifically excluded from any protection by Parcelforce Worldwide.

We must emphasise that casualties are rare but as no compensation can be obtained we must re-state that parcels which go by post do so at customer’s risk for any loss or damage.

Individuals requiring more than 1 case at a time must request a local importer to bring in the wine for them.
Transport for larger orders to both individuals and companies.
1-5 cases: £80 5-10 cases £100 11-20 cases £125 Insurance extra.

For orders in excess of 3 cases we usually ship through a specialist freight company which is accustomed to moving fine wines and is familiar with the Customs procedures of different countries. You may, of course, nominate any carrier you wish, but we would emphasise that our responsibility for the wine ends once it is safely delivered to your chosen freight company.
It is extremely important to make certain that the forwarder receives adequate instructions to insure the wine on your behalf. 
 
STOCK CONDITION
Please note that we are not a broking operation. With very few exceptions, all wines offered on our list belong to us. Should you require a stock condition report on levels and labels do let us know; otherwise you may assume that all wine is in a satisfactory condition making due allowance for its age. Please do not take this to mean that in older wines all fills are in the neck and labels in pristine condition. Age takes its toll on all of us! However, as most of our older wines are cellared here in Plymtree they are checked by us prior to release. Any items found to be in a doubtful state, poor labels and levels etc. will not be shipped without your approval.

We are not permitted to inspect wines held under bond, but in any case we do not consider this necessary as we leave only the more recent vintages in bond.

PAYMENT
We do not accept credit cards. For full details about payment please see Terms & Conditions.

CELLARAGE
We are able to store wines purchased from us for either collection or delivery at a later date. Clients receive a letter of ownership and in addition all wine is clearly labelled and kept in a part of the cellar specifically designated for paid reserves. Storage conditions are good and the cost modest at £12 per annum per case, plus insurance (optional), at 1% of the replacement value of the wine. If you require further information then please let us know.